Got any questions before you place an order? Most of your answers can be found here.

17. Q.How does iPhones Australia work?
    

1. A.Once we receive your order, we will confirm your order and send you details of payment. Once your payment has cleared an iPhone we be purchased on your behalf by one of our agents and sent directly to us then forwarded onto you.
   

17. Q.How long does it take to get an iPhone?
    

1. A.The whole process usually takes between 2 - 3 weeks from receiving your payment.
   

17. Q.What firmware do the iPhones come with?
    

1. A.As the iPhones are bought directly from apple they will always have the latest firmware which is currently 1.1.4.
   

17. Q.How much is shipping and handling?
    

1. A.All shipping and handling is pre-calculated and included in the listed price.
   

17. Q.How do i make payment?
    

1. A.We only accept payment via PayPal. We use PayPal as we can accept payments from all major banks and credit cards as well as being secure and traceable. It means faster and more secure payment for you to get your iPhone faster. If you don’t already have a PayPal account just head over to PayPal.com it only takes minutes to set-up and its free.
   

17. Q.How do i order?
    

1. A.Just fill out our order form and tell us the products and services you wish to buy and we do the rest.
   

17. Q.How do you unlock my iPhone?
    

1. A.We have compiled and refined unlocking methods for various sources to guarantee you an unlocked iPhone. Please note that when purchasing an iPhone through us it will arrive to us factory sealed but will be opened for unlocking purposes only.
   

17. Q.I already own an iPhone and want it Unlocked/Upgraded/Repaired how do i get my iPhone to you?
    

1. A.Through the post. We receive your iPhones at a secure PO Box location. We suggest you send your iPhone with a tracking service such as express post or registered post to ensure it arrives safely. Also our turn around time is only a day plus postage time.
   

17. Q.Which networks will unlocked iPhones work on?
    

1. A.Unlocked iPhones will work on all GSM/EDGE networks including Telstra, Optus, Vodafone and Virgin Mobile as well as other third party providers with the exclusion of 3 Mobile.
   

17. Q.Is there any warranty on purchases?
    

1. A.The warranty supplied by Apple upon purchase of the iPhone is null and void when the iPhone is removed from its country of purchase. On top of this Apple have strictly stated that any software modification (such as unlocking) will result in the voiding of all warranty. No warranty is supplied.
   

17. Q.Where are you located?
    

A. We are located in Sydney, Australia

For any other questions you would like answered before making your purchase feel free to email our support desk at support@australianiphones.com and will get back to you within 24 hours.